• Real-time location tracking
  • Customer pickup coordination
  • Route navigation
  • Trip distance calculation
• Trip Management
  • Active hours tracking
  • Route optimization
  • Navigation assistance

Basic Profile Data

• Identity Information
  • Full legal name
  • Date of birth
  • Gender
  • Profile photo
  • Government ID numbers (for drivers)
• Contact Information
  • Email address
  • Mobile phone number
  • Emergency contact details
  • Home/Work addresses
• Account Security
  • Password (encrypted)
  • Security questions
  • Two-factor authentication data
  • Login history

• Data In Transit
  • TLS 1.3 encryption for all network communications
  • End-to-end encryption for messages and sensitive data
  • Secure WebSocket connections for real-time updates
  • Certificate pinning to prevent man-in-the-middle attacks
  • VPN requirements for internal access
• Data At Rest
  • AES-256 encryption for stored data
  • Encrypted database fields for sensitive information
  • Secure key management system
  • Regular encryption key rotation
  • Secure backup encryption
• Payment Security
  • PCI DSS compliance for payment processing
  • Tokenization of credit card information
  • Secure payment gateway integration
  • Fraud detection systems
  • Real-time transaction monitoring

• Right to Access
  • Request copy of personal data
  • View stored profile information
  • Access trip history and records
  • Review payment information
  • Check communication history
• Data Portability
  • Download data in common formats
  • Transfer data to other services
  • Export trip histories
  • Retrieve payment records
  • Access performance metrics (drivers)
• Request Timeline
  • Response within 30 days
  • Extension notice if needed
  • Identity verification process
  • Format options available