Terms and Conditions

Last Updated: November 04, 2024

By downloading, installing, or using the Taxziy application, you agree to be bound by these terms and conditions.

1. Introduction

Taxziy ("Company", "we", "us", or "our") operates a ride-hailing platform through mobile applications and website (collectively, the "Platform"). This platform connects passengers ("Riders") with transportation providers ("Drivers") through our location-based mobile applications.

By accepting these terms or using our services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Account Registration and Security

2.1 Account Creation

To use Taxziy services, you must create an account by providing accurate, current, and complete information including:

  • Full legal name
  • Valid email address
  • Mobile phone number
  • Payment information
2.2 Account Security

You are responsible for:

  • Maintaining confidentiality of your account credentials
  • All activities occurring under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring logout from your account after each session

3. Platform Services

3.1 Service Description
  • Connecting riders with nearby drivers
  • GPS-based location services
  • Electronic payment processing
  • Rating and feedback system
  • Real-time tracking and notifications
3.2 Service Limitations

The Company:

  • Does not guarantee service availability at all times
  • May modify or discontinue services without notice
  • Is not responsible for the quality of transportation services
  • Reserves the right to refuse service to anyone

4. User Obligations

4.1 General Obligations
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Use the platform for lawful purposes only
  • Maintain appropriate conduct during rides
4.2 Prohibited Activities
  • Creating multiple accounts
  • Impersonating others
  • Manipulating the platform
  • Engaging in fraudulent activities
  • Sharing account credentials

5. Payment Terms

5.1 Pricing
  • Fares calculated based on distance, time, and demand
  • Additional fees for tolls, parking, or special services
  • Surge pricing during high demand periods
  • Cancellation fees may apply
5.2 Payment Processing
  • Automatic processing after ride completion
  • Multiple payment methods supported
  • Receipt provided for each transaction
  • Refund policy for disputed charges

6. Intellectual Property

All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Taxziy and protected by international copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, Taxziy shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or use
  • Service interruptions or technical issues
  • Actions or omissions of drivers or riders
  • Personal injury or property damage during rides

8. Termination

We reserve the right to terminate or suspend your account:

  • For violation of these terms
  • For fraudulent activity
  • To comply with law or regulation
  • For any reason at our sole discretion

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

Ready to Transform Your Taxi Business?

Take your taxi operations to the next level with our fully automated, cloud-based taxi dispatch system. From real-time GPS tracking to seamless driver-rider communication, our solution is built to scale as your business grows.