image alt

Features

Real-time Dispatch

Real-time Dispatch & Fleet Management

Manage your fleet in real-time with GPS tracking, automated dispatch, and efficient driver management, ensuring optimal routes and reduced wait times.
Customizable Booking

Customizable Booking Platform

Offer your customers seamless booking experiences with our customizable platform that integrates multiple payment options and fare estimations.
Data Analytics

Data-Driven Insights

Leverage advanced analytics to track performance metrics such as ride frequency, peak hours, and customer preferences, helping you optimize operations.
Cloud Scalability

Cloud-Based Scalability

Our serverless, cloud-based infrastructure automatically scales to meet demand, ensuring smooth operation even during peak traffic without additional server costs.
SEO Optimization

Search Engine Optimization for Taxi Businesses

Enhance your online visibility with our SEO solutions specifically designed for taxi businesses, driving more traffic and increasing customer bookings.
Social Media Strategy

Social Media Engagement

Boost your brand's visibility by engaging with customers on social media through targeted campaigns, promotions, and customer interactions.

Core Components of Our Taxi Booking Software

Explore the powerful components that make our taxi dispatch system seamless for both businesses and customers.

Customer App - Key Features and Benefits

The Customer App is one of the core components of our Taxi Booking Software, designed to offer a seamless, user-friendly, and efficient experience for passengers. With intuitive navigation and a sleek interface, the app ensures that riders can easily book, track, and manage their trips with just a few taps. Whether you're running a small local taxi business or a large-scale fleet, the Customer App serves as the front line of interaction between your customers and your service, making it crucial for delivering excellent customer experiences.

Seamless Ride Booking

At the heart of the Customer App is its ride booking feature, which enables passengers to book rides effortlessly. Users can input their current location and desired destination, and the app will display nearby vehicles in real-time. The "pick-up now" or "schedule later" options offer flexibility for users to either book immediate rides or schedule one for later.

Real-Time GPS Tracking

Real-time GPS tracking allows customers to monitor their driver’s location from dispatch to arrival. This ensures peace of mind, knowing exactly when their driver will arrive. Customers can also share a live tracking link with friends or family, adding safety and reassurance throughout the journey.

Instant Fare Calculation & Payment Options

Customers receive an instant fare calculation before confirming the ride. The app offers multiple payment methods, including credit/debit cards, digital wallets, and cash. This transparency and flexibility ensure riders can make informed decisions and pay with confidence.

Driver Profiles & Ride History

Customers can view driver profiles, including names, ratings, and vehicle details, fostering trust and safety. Additionally, ride history allows customers to access records of previous trips, making it easier for expense reporting or addressing any issues through the support system.

In-App Notifications & Updates

The app sends real-time notifications to keep customers informed at every step, from confirming a booking to receiving driver arrival alerts. These updates, including delay and cancellation notifications, ensure a smooth customer experience.

Safety & Security Features

With safety as a priority, the app allows customers to share live trip statuses with trusted contacts. An emergency button provides quick access to support or emergency services. Additionally, secure user authentication and encryption protect all customer data.

User Profiles & Preferences

Customers can save essential details like frequent destinations and preferred payment methods for faster bookings. The app also offers personalized ride suggestions based on user preferences, improving the overall experience and customer retention.

Localization & Multilingual Support

The app supports multiple languages and is easily localizable to fit different markets. Customers can switch to their preferred language, making the app accessible to a diverse customer base across different regions.

Integration with Other Services

The app integrates seamlessly with third-party services like calendar apps for ride scheduling, offering convenience to users who can book rides for upcoming events or meetings directly through their preferred platform.

Driver App - Core Features and Benefits

The Driver App is one of the most crucial components of the Taxi Booking Software, providing drivers with an intuitive and efficient platform for managing their rides, optimizing performance, and delivering a top-tier customer experience. Designed with the drivers' needs in mind, this app enhances efficiency through seamless communication between the dispatch system, passengers, and drivers. Whether you're managing a small fleet or a large network of vehicles, the Driver App ensures that drivers can handle their tasks with minimal friction, ultimately improving overall service and boosting driver satisfaction.

Efficient Ride Management

The Driver App makes managing rides more efficient than ever before. Drivers can easily accept or decline ride requests with a single tap, and they are instantly notified about new ride requests. Once accepted, drivers can view the customer’s location, destination, and any special instructions. The app provides turn-by-turn navigation, ensuring drivers follow the most efficient routes to reduce travel time and fuel consumption.

Real-Time Route Optimization

A critical feature of the Driver App is real-time route optimization. The app dynamically updates routes based on traffic conditions, road closures, and weather disruptions. This feature minimizes travel time and enhances the overall customer experience by reducing wait times and ensuring timely arrivals.

Driver Earnings and Performance Analytics

The Driver App includes an earnings dashboard, displaying real-time earnings, ride history, and trip details. Drivers can track their earnings, performance analytics, and incentives. Bonuses for maintaining high ratings or driving during peak hours motivate drivers to improve service quality.

Automated Ride Acceptance and Queueing

During busy periods, drivers can enable automated ride acceptance, allowing the next request to be accepted automatically. A queueing system allows drivers to manage upcoming ride requests while completing current trips, reducing idle time and increasing productivity.

In-App Communication and Customer Service

The app includes an in-app messaging feature for communication between drivers, passengers, and dispatchers. Drivers can contact passengers for pick-up updates or delays, minimizing misunderstandings. Customer support is also available through the app for technical issues.

Customer Feedback and Driver Ratings

After each ride, passengers can rate their experience, and drivers can view their ratings in the app. This feedback helps drivers improve their service and maintain high standards, which can lead to more ride requests and higher earnings.

Safety and Security Features

The app includes an SOS button for contacting emergency services. Real-time location tracking allows dispatchers to monitor drivers. Background checks for new drivers ensure compliance with safety regulations, creating a safer environment for both drivers and passengers.

Driver Shift Scheduling and Break Management

The shift scheduling feature allows drivers to manage their availability and breaks. Notifications ensure drivers comply with mandatory rest periods, helping them maintain a healthy work-life balance and follow local labor laws.

Fuel Efficiency and Eco-Friendly Driving

The app offers eco-friendly driving suggestions based on driver behavior, such as speed and braking patterns. These tips help reduce fuel consumption, minimize environmental impact, and support greener driving practices for drivers using electric or hybrid vehicles.

Multilingual Support and Localization

The app supports multiple languages, ensuring drivers can use the app in their preferred language. Localization features adapt the app to meet region-specific needs, such as local payment methods and regulatory compliance.

In-App Driver Training and Onboarding

New drivers can easily get up to speed with in-app training modules, ensuring they understand how to use the app efficiently. Onboarding guides cover key features, helping drivers quickly become proficient and start accepting rides.

Driver Incentive Programs and Bonuses

The app tracks driver progress towards earning bonuses for performance. Incentives for completing rides during peak periods or maintaining high ratings encourage drivers to optimize their earnings while delivering excellent service.

Flexible Payment Solutions

Drivers can choose from multiple payment methods and view detailed trip payment breakdowns. Automated payouts on a daily, weekly, or monthly basis provide flexibility, helping drivers manage their earnings with ease and transparency.

Continuous App Updates and Support

Regular app updates ensure that drivers have access to the latest features and improvements. Full technical support is available through the app, with access to FAQs, troubleshooting guides, and customer service to assist with any issues.

Admin Panel - Manage, Monitor, and Optimize Your Taxi Business

The Admin Panel in your Taxi Booking Software serves as the nerve center for managing operations, monitoring performance, and optimizing the overall efficiency of your taxi business. Whether you are running a small taxi company or managing a large fleet, the admin panel gives you complete control over drivers, customers, dispatch systems, and financial reports. Designed for ease of use and equipped with robust features, this powerful backend tool helps taxi business owners and managers streamline operations, improve customer service, and enhance profitability.

Comprehensive Dashboard Overview

At the heart of the Admin Panel is the dashboard, which provides a high-level overview of your entire taxi business. The dashboard gives administrators quick access to essential metrics such as active drivers, real-time ride tracking, customer feedback, and earnings summaries. Customizable based on user roles, the dashboard ensures that each admin role has access to the relevant data, increasing productivity and efficiency.

Real-Time Fleet Management

The Admin Panel enables real-time fleet management, allowing administrators to track vehicles, monitor ride statuses, and ensure drivers follow the most efficient routes. It also helps track driver performance metrics, vehicle maintenance schedules, and ensures consistent high standards across the fleet.

Driver Onboarding and Management

The Admin Panel facilitates driver recruitment, onboarding, and performance tracking. Administrators can verify driver credentials, manage profiles, and categorize drivers based on performance metrics such as customer ratings and ride completion rates. The panel allows for updates on driver information and commission structures as needed.

Customer Management and Support

The Admin Panel provides comprehensive tools for managing customer profiles, ride history, and feedback. Administrators can handle customer complaints, issue refunds, and provide quick responses to support inquiries. Efficient management of customer interactions helps foster customer loyalty and ensures positive business reputation.

Automated Dispatch and Ride Assignment

The automated dispatch system assigns rides to drivers based on proximity, availability, and performance. It reduces manual intervention, improving ride assignment speed and fairness. Administrators can also monitor ride requests in real-time and reassign rides if necessary to ensure seamless operations.

Pricing and Surge Management

The Admin Panel offers flexible pricing management tools, allowing administrators to adjust fares based on demand, time of day, or special events. Surge pricing can be automatically triggered during high-demand periods, maximizing revenue while keeping rates fair for customers.

Advanced Reporting and Analytics

Advanced reporting tools provide detailed insights into driver performance, customer satisfaction, revenue, and ride activity. These reports allow administrators to make data-driven decisions and optimize operations. Financial reports help monitor revenue streams, operational costs, and profitability.

Security and Access Control

The Admin Panel includes security features like role-based access control and audit logs, ensuring that sensitive data is only accessible to authorized users. The system tracks all actions performed within the platform to ensure accountability and protect data with secure encryption protocols.

Customizable Alerts and Notifications

The panel offers customizable alerts and notifications, keeping administrators informed about important events like high-demand periods, customer complaints, or vehicle maintenance needs. Alerts can be configured based on operational priorities and sent via email, SMS, or within the platform.

Seamless Integration with Other Systems

The Admin Panel integrates with third-party systems like accounting software and CRM tools. This integration ensures data flows seamlessly between platforms, reducing manual data entry and errors. The panel also integrates with payment gateways, enabling centralized management of driver payouts and customer payments.

User-Friendly Interface and Customization

The user-friendly interface ensures administrators of all experience levels can navigate the system effortlessly. Customizable to fit specific business needs, the Admin Panel offers flexibility in creating tailored reports, dispatch rules, and roles for different users.

Scalability and Future-Proofing

The Admin Panel is built to scale with your business as it grows, ensuring efficient management of larger fleets, more drivers, and expanded services. Regular updates keep the platform ahead of industry trends, allowing your business to remain competitive in an evolving marketplace.

Conclusion

The Admin Panel is more than just a management tool—it’s a comprehensive platform for optimizing your taxi business operations. From real-time fleet management to automated dispatch and customer support, it gives administrators full control over their business. With a user-friendly interface, robust security, and seamless integrations, the Admin Panel empowers taxi business owners to enhance customer satisfaction and increase profitability.

Dispatcher Panel - Efficiently Manage Ride Requests and Driver Assignments

The Dispatcher Panel of a Taxi Booking Software serves as the control center for efficiently managing ride requests and driver assignments. It offers real-time monitoring and control over all dispatch operations, allowing dispatchers to assign, track, and manage rides seamlessly. This panel is designed to simplify the management of a busy taxi fleet, ensuring that customers are matched with drivers quickly and efficiently.

Real-Time Ride Management

The Dispatcher Panel allows dispatchers to view all incoming ride requests in real-time. Dispatchers can monitor ride requests and assign them to the nearest available driver with the click of a button. The system displays crucial information like driver availability, vehicle location, and customer details to facilitate fast and accurate assignments.

Automated and Manual Dispatch

Dispatchers have the flexibility to rely on the system’s automated dispatch feature, which assigns rides based on proximity, driver performance, and vehicle availability. In situations where manual intervention is needed, dispatchers can override the system and assign specific drivers manually, giving them full control over operations.

GPS and Live Tracking

Real-time GPS tracking enables dispatchers to monitor the movement of every vehicle in the fleet. They can see the location of each driver on a map, track the status of ongoing trips, and monitor traffic conditions to assist drivers with route adjustments when necessary. This feature helps to minimize delays and ensures timely pick-ups and drop-offs.

Communication Hub

The panel also functions as a communication hub, allowing dispatchers to stay in contact with both drivers and customers. In case of delays, changes in route, or emergencies, dispatchers can communicate with drivers via in-app messaging or calls. Similarly, dispatchers can inform customers about driver arrival times or ride status changes, improving overall transparency and customer satisfaction.

Advanced Analytics and Reporting

To improve operational efficiency, the Dispatcher Panel provides advanced analytics on ride requests, driver performance, and trip completion rates. Dispatchers can access data on peak hours, ride durations, and customer feedback, allowing them to make informed decisions about resource allocation and process improvements.

Surge and Fare Management

The panel allows dispatchers to activate surge pricing during high-demand periods and adjust fares based on real-time conditions. This ensures optimal fleet utilization and revenue maximization during busy hours while maintaining service quality.

Driver and Fleet Overview

Dispatchers can easily view all active, available, and offline drivers, giving them a clear overview of fleet capacity. This enables them to make real-time adjustments, such as requesting drivers to go online during high-demand periods, ensuring maximum fleet efficiency.

Benefits of the Dispatcher Panel

Improved Efficiency

The panel streamlines the entire dispatching process, reducing the time it takes to match riders with drivers.

Customer Satisfaction

Fast response times, transparent communication, and accurate tracking improve the rider experience.

Data-Driven Decisions

Analytics help dispatchers make better decisions, from resource allocation to pricing strategies.

Front-End Booking Website for Taxi Services

The front-end booking website offers a seamless, user-friendly experience, designed to streamline the booking process and provide passengers with real-time access to ride information and services.

Responsive Design

A responsive design ensures that your taxi booking website is accessible across all devices—whether it's a desktop, tablet, or smartphone. This design allows users to book rides, check prices, and view real-time tracking seamlessly, regardless of the device they are using.

User-Friendly Booking Process

A streamlined, intuitive booking process is essential for customer satisfaction. The front-end website enables users to quickly input pickup and drop-off locations, view nearby available drivers in real-time, and choose between "book now" or "schedule later" options for added flexibility.

Integrated GPS and Real-Time Tracking

The website integrates GPS functionality, allowing customers to view the exact location of their drivers on an interactive map. This feature provides real-time tracking of both the pickup location and the driver’s journey to ensure transparency and reliability for all bookings.

Instant Fare Calculation

With an in-built fare estimator, users can receive an accurate fare quote before confirming the booking. The system factors in real-time traffic, distance, and surge pricing (if applicable) to offer a clear breakdown of costs, ensuring that there are no surprises for the user at the end of their trip.

Multiple Payment Options

The front-end booking website supports various payment methods, including credit/debit cards, digital wallets (like PayPal, Apple Pay, or Google Pay), and cash. This flexibility makes the payment process smooth and convenient for all types of users.

Customer Profiles and Ride History

Encouraging users to create profiles improves customer retention and convenience. With saved payment methods, ride history, and favorite locations, returning customers can easily manage their bookings. Ride history is especially useful for those who need to keep track of business travel or expense reporting.

Multi-Language and Localization Support

Given the global reach of many taxi businesses, the website supports multiple languages and local currencies. This ensures that users from different regions can seamlessly interact with the platform, select their preferred language, and see fares in their local currency.

Ride Rating and Feedback

After each ride, users are encouraged to provide feedback and rate their driver. This rating system ensures that businesses can maintain service quality by monitoring driver performance and customer satisfaction. Businesses can easily address complaints or concerns through this feedback loop.

SEO Optimization

To drive organic traffic, the website is optimized for search engines with targeted keywords like “taxi booking,” “ride now,” and “book a cab.” Fast-loading pages, mobile-friendly designs, and well-structured data ensure that the website ranks well on search engine results pages (SERPs), increasing its visibility and reach.

Security and Privacy

Security is paramount, and the website employs SSL encryption for all data transfers. Customers' personal information and payment data are secured with advanced security protocols, including two-factor authentication (2FA) and secure password storage, ensuring their peace of mind.

Customer Support and FAQs

A robust customer support system includes live chat, email, and phone support for users with questions or concerns. The FAQ section covers a wide range of topics like ride booking, payments, cancellations, and refund policies, ensuring that users can find answers to common queries easily.

Conclusion

The Front-End Booking Website is an essential tool for any taxi service, offering a smooth, reliable, and user-friendly platform for customers to book rides. With features like real-time GPS tracking, instant fare calculation, multiple payment options, and customer profiles, the website not only provides convenience for users but also drives operational efficiency for the business. Optimized for SEO and fully secured, the front-end website ensures that your taxi business remains competitive in today’s digital-first world.

Explore our plans and choose your plan

icon

On-Premise

$1200/Per Month

One Time Fee

  • Free White Labelling
  • Admin Panel
  • Customer Apps (Android & iOS)
  • Driver Apps (Android & iOS)
  • Dispatcher Panel
  • Localization
  • Payment Gateway
    • Authorize.net
    • 2Checkout
    • Stripe
    • Braintree
    • PayPal
    • Paystack
    • Flutterwave
  • Customization Allowed
  • Installation Needed
  • Add-Ons
  • 3-Month Free Support. Additional Support on Contract-Basis
Choose Plan
icon

Cloud Hosted

$11/Driver/per month

Recurring Fee

  • $250 White Labelling
  • Admin Panel
  • Customer Apps (Android & iOS)
  • Driver Apps (Android & iOS)
  • Dispatcher Panel
  • Localization
  • Payment Gateway
    • Authorize.net
    • 2Checkout
    • Stripe
    • Braintree
    • PayPal
    • Paystack
    • Flutterwave
  • No Customization
  • No Installation Needed
  • Add-Ons
  • On-Going Support. Subscription Validity.
Choose Plan

Frequently Asked Questions About Our Taxi Booking Software

Our taxi booking software allows customers to book rides through a mobile app, while drivers receive and accept ride requests on their own app. The software manages ride allocation through automated dispatch or manual assignment by dispatchers, and uses real-time GPS tracking for precise navigation.
Yes, the software supports both immediate (on-demand) and scheduled bookings. Customers can choose to book a ride for immediate pickup or schedule a ride for a later time, and the system will handle dispatch accordingly.
Yes, our taxi booking software integrates with multiple payment gateways, supporting credit/debit cards, digital wallets, and cash payments. This flexibility ensures a seamless payment experience for your customers.
The dispatcher panel provides real-time control over fleet management. Dispatchers can assign rides to drivers manually or use the software's automated dispatch feature. The panel also offers live GPS tracking of all vehicles, route adjustments, and surge pricing controls to optimize operations.
Absolutely. Our cloud-based architecture ensures that the software can scale with your business needs. Whether you're managing a small fleet or a large operation, the system adjusts to handle increased demand, more drivers, and larger volumes of ride requests seamlessly.
Yes, real-time GPS tracking is a core feature of our software. After booking a ride, customers can track their driver's location in real-time and receive notifications about the driver's estimated arrival time.
The admin panel offers a range of reports including trip details, driver performance, peak hour analysis, earnings reports, and customer feedback. These reports help you make data-driven decisions to improve operational efficiency.
Still, have any questions? Contact us

Ready to Transform Your Taxi Business?

Take your taxi operations to the next level with our fully automated, cloud-based taxi dispatch system. From real-time GPS tracking to seamless driver-rider communication, our solution is built to scale as your business grows.

Start Your Journey Now

Your go-to solution for modern taxi booking services. We provide cutting-edge technology for seamless ride-hailing experiences, ensuring safety, convenience, and reliability for both customers and drivers.

support@taxziy.com

Primary Pages

Useful Links

Legal Information

© 2024 Taxziy. All Rights Reserved.